Privacy Policy
Last updated: July 2026
At Palm Bournemouth ("we", "our" or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, make an enquiry, book with us or contact our team.
Who We Are
Palm Bournemouth is a beach club located on Bournemouth Beach.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: hello@palmbournemouth.co.uk
Information We Collect
We may collect the following information when you use our website or contact us:
Your name
Email address
Telephone number
Reservation and booking details
Information you provide in enquiry forms
Marketing preferences where you have chosen to receive updates
Website usage information through cookies and analytics
We only collect information that is necessary to provide our services and improve your experience.
How We Use Your Information
We use your personal information to:
Respond to your enquiries
Process reservations and bookings
Manage private dining and group bookings
Send booking confirmations and important service updates
Send marketing communications where you have given your consent
Improve our website, services and customer experience
Meet our legal and regulatory obligations
Marketing
If you choose to subscribe to our newsletter or marketing updates, we may send you information about events, offers and news from Palm Bournemouth.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
We will never sell your personal information to third parties.
Legal Basis for Processing
We process your personal information where:
It is necessary to fulfil a booking or respond to your enquiry.
You have given your consent.
It is necessary for our legitimate business interests.
We are required to comply with legal obligations.
Sharing Your Information
We may share your information with trusted service providers who help us operate our business, including:
Reservation and booking systems
Website hosting providers
Email marketing providers
Payment processors where applicable
These providers only process your information on our behalf and are required to keep it secure.
We may also disclose information where required by law.
Data Retention
We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Cookies
Our website uses cookies to improve your browsing experience, understand how visitors use our website and help us improve our services.
You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information where appropriate.
Restrict or object to certain processing.
Withdraw your consent at any time where processing is based on consent.
Request a copy of the personal data you have provided to us.
To exercise any of these rights, please contact us using the email address above.
Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Palm Bournemouth
Email: hello@palmbournemouth.co.uk